Helping You Master the Art of Persuasion to Grow Your Practice or Clinic
Revenue Growth Specialist for Aesthetic, Medical and Beauty Industries
CONTRIBUTOR TO
GET STARTED
Work with Neil Osborne to Master Your Persuasive Skills and Grow Your Business or Brand
There are four ways Neil helps high performing teams, practices and clinics grow
Keynote Speaking and Workshops
TRANSFORM YOUR TEAM CULTURE AND LANGUAGE USING PERSUASION
Keynotes focus on using persuasive language and approaches to create remarkable client experiences and reduce price sensitivity.
Tailored keynotes, workshops and training for major conferences, team events and private functions.
Persuasion is the New Black- Turn Customer Service into Client Delight
- Lift Client Experience With the Peak-End Rule
- Get to Yes
Persuasion is the New BlackSpendsuasion® for Practices
and Clinics
CLIENTS SPEND MORE IN-CLINIC WITHOUT DISCOMFORT
AND KEEP RETURNING
Neil’s signature training program, Spendsuasion®, blends ‘spending’ and ‘persuasion ‘and is perfect for all growing clinics and practices.
Attended by 1800+ industry professionals, it gives you the exact words and phrases to say and when to say them.
50% increase in-clinic up-sells- 20-30% increase in-clinic cross-sells
- 50+% increase in retail sales
- Up to 60% conversion of treatment inquiries
50% increase in-clinic up-sells
03.
Growth One-on-One Coaching
FIND THE MISSED COMMERCIAL OPPORTUNITIES THAT BUILD BUSINESS, BRAND AND TEAM RESULTS
Growth coaching accesses Neil’s 30+ years’ of industry-specific knowledge, to ensure your business, brand or practice grows.
Because he knows the industry so well, he understands what happens every day in your business, so you only get advice that works in the real marketplace. He’ll help you identify ways to more closely connect your brand and team to your ‘right-fit’ clientele who’ll return again and again.
04.
Sell-in Sales Team Training
SPECIFICALLY DESIGNED FOR PRODUCT BRANDS IN THE SALON, CLINIC, LASER AN AESTHETIC MARKET
Use Neil’s 30+ years hands-on industry experience and learn how to grow sales and increase profits. Understand what salons, practices and clinics want, expect and need, from a sales and marketing perspective, to make them a loyal stockist.
Every program is designed to create results and has been developed, tried, tested, and proven to work, in the industry.
PROUDLY WORKED WITH
ABOUT NEIL
Master Trainer, Founder, Keynote Speaker, Experienced Consultant, Media Contributor
Neil is the aesthetic and beauty industries’ foremost persuasion specialist, master trainer, business consultant and keynote speaker. Using his 30+ years industry-based experience, he teaches businesses how to be commercially clever in the Aesthetic and clinic marketplaces.
He shows you how to capture a greater share of the AU$7.9 billion1 Australian Hair and Beauty Market and US$202 billion2 Australian Aesthetic Devices market by helping teams overcome their fear of recommending, rebooking and upselling.
After launching, selling and distributing major brands, as well as managing large national and international sales teams, Neil created a sales approach built on persuasion that’s non-pressured and question based. The result is an experience that’s more comfortable, and respectful for both the seller and the buyer.
FEATURED AT
See Neil in Action
WATCH THE MAGIC UNFOLD
Helping Teams Build Confidence
Neil helps teams become more confident by teaching them strategies to comfortably talk with clients. With straightforward and practical advice, he’s trained, coached and mentored thousands of retail teams, sales teams, practice managers, nurse injectors and business owners for 30+ years.
Free report: Client Experience Lies at the Heart of Device Success in Aesthetic Clinics
- Understand why some clinics successfully introduce their new devices, while others fail
- Discover the unseen risks associated with introducing a new device in-clinic.
- Learn how communication shapes your clients’ experience and their acceptance of new treatments.
Understand why some clinics successfully introduce their new devices, while others fail
GET IN TOUCH
Have Questions About Training, Workshops, or Speaking?
Send me a message below.
"*" indicates required fields
Source:
1. IBISWorld, Hairdressing and Beauty Services in Australia Trends (2018-2023), published January 2023
2. Mordor Intelligence, Australian Aesthetic Devices Market ((2023 – 2028), accessed June 2023